Cookie Policy

Introduction

This Cookie Policy explains how Eden Rose Marketing Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website.

This policy should be read alongside our Privacy and Data Protection Policy.

What Are Cookies?

Cookies are small text files that are stored on your device (such as a computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions.

Cookies can be:

  • Strictly necessary cookies, required for the operation of the website

  • Analytics cookies, used to analyse how visitors use the website

  • Third-party cookies, set by external service providers

How We Use Cookies

We use cookies and similar technologies to:

  • Ensure the website functions correctly

  • Facilitate booking functionality (via Microsoft Bookings)

  • Maintain security and performance

  • Analyse how visitors use our website (via Google Analytics 4)

  • Remember your cookie preferences

We do not use cookies for marketing or advertising purposes without your explicit consent.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off.

They may include cookies that:

  • Enable core website functionality

  • Support booking services

  • Maintain security

  • Store your cookie preferences

These cookies do not require your consent where they are necessary to provide a service you have requested.

Analytics Cookies (Google Analytics 4)

We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website and improve its performance.

These cookies may collect information such as:

  • Pages visited

  • Time spent on the site

  • Interaction with content

  • General location data (e.g. city-level)

Analytics cookies are only placed on your device after you have provided your consent via our cookie banner, where required.

Third-Party Cookies

Some cookies are set by third-party services integrated into our website, including:

  • Google Analytics 4

  • Microsoft (via Microsoft Bookings)

These providers may process information in accordance with their own privacy policies.

Consent and Legal Basis

Under the Privacy and Electronic Communications Regulations (PECR), we are required to:

  • Provide clear information about cookies; and

  • Obtain consent before placing non-essential cookies on your device

Where required:

  • Non-essential cookies (such as analytics cookies) are restricted until you provide consent via our cookie banner

  • You have the option to accept, reject, or manage your cookie preferences

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner that allows you to:

  • Accept all cookies

  • Manage your cookie preferences

Where available, you may update your preferences at any time using the cookie controls provided on the website.

You can also control cookies through your browser settings, including blocking or deleting cookies.

How Long Cookies Are Stored

Cookies are stored for varying periods depending on their purpose.

  • Some cookies are deleted when you close your browser (session cookies)

  • Others remain on your device for a defined period (persistent cookies)

We only retain cookies for as long as necessary to fulfil their purpose.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect legal, technical or operational changes.